Samvitara
Service Line 01 · ERP Lifecycle Excellence

ERP Managed Services & Modernization

Lifecycle, cloud, and vendor replacement for your ERP.

24/7 support, PeopleSoft vendor replacement, cloud migration, and certified talent — on your timeline, not your vendor’s.
Support engineer with a headset working in an operations center
Tiered SLA Support

Cross-Platform Managed Services

Supporting PeopleSoft, Oracle EBS, SAP, and Workday across all operational tiers with dedicated engineering discipline.

L1

Helpdesk & Triage

24/7 global user support, rapid incident logging, ticket triage, and access management.

24/7 incident intake & resolution tracking
User access administration & provisioning
SLA-backed initial response & routing
Cross-Platform SLA Support
L2

Functional Resolution

Dedicated break/fix support, configuration management, and standard reporting tweaks.

Module configuration & routine maintenance
Standard financial & operational report tweaks
Data fix execution & reconciliation workflows
Cross-Platform SLA Support
L3

Advanced Engineering

Deep root-cause analysis, complex integration maintenance, and performance tuning.

Complex enterprise integration maintenance
Performance tuning & batch job optimization
Architectural root-cause remediation
Cross-Platform SLA Support
Vendor Replacement

PeopleSoft L4 Support

Premium vendor replacement and cost optimization engineered to preserve stable instances and reduce annual maintenance spend.

Sustaining Support

Extend the operational life of stable PeopleSoft releases while cutting annual maintenance spend by up to 50%.

Custom Global Tax & Regulatory

Proactive, custom-engineered compliance patches delivered without forced upgrades.

Deep Code-Level Resolution

Bug fixing and vulnerability remediation directly within the PeopleSoft kernel.

Customization Preservation

Full support for highly customized environments, without returning to vanilla code.

Cloud Transformation

ERP & Cloud Migration Services

Platform-agnostic cloud strategy and execution designed to mitigate disruption and right-size infrastructure spend.

Phase 01

Readiness & Strategy Assessment

Technical debt evaluation, ROI modeling, and architectural roadmapping.

Structured Execution
Phase 02

IaaS Lift-and-Shift

Rapid rehosting of on-premise ERP workloads to AWS, Azure, or GCP.

Structured Execution
Phase 03

SaaS Transformation

End-to-end strategy for transitioning to modern SaaS platforms, including data mapping.

Structured Execution
Phase 04

Post-Migration FinOps

Continuous cloud right-sizing, cost containment, and security hardening.

Structured Execution
Modernization

Implementation & Upgrades

Deployments, expansions, and ongoing maintenance.

Deployments & Rollouts

Greenfield and brownfield deployments, and geographic extensions into new subsidiaries.

Architecture Upgrades

Rigorous technical upgrades for on-premise systems to maintain integrity.

SaaS Release Management

Regression testing and feature adoption for bi-annual cloud update cycles.

Specialized Talent

IT Staff Augmentation

Specialized ERP talent on demand across PeopleSoft, Oracle EBS, SAP, and Workday.

Targeted Skill Sets

On-demand access to certified developers, functional consultants, and architects across our four core platforms.

Flexible Engagements

Short-term, long-term, and project-based scaling to bridge internal skill gaps without the overhead of permanent hires.

Who This Is For

“Organizations running PeopleSoft, Oracle EBS, SAP, or Workday who need reliable day-to-day support, a lower-cost path to keep a stable PeopleSoft environment alive, a cloud migration done right the first time, or certified ERP talent without a permanent hire.”

Talk to Us

Ready to lower your ERP operating cost without disrupting the business?

Tell us what you run today. We'll help identify the right path.